Direct-to-Consumer Fulfillment

Built for B2C. Fast Delivery.
Happy Customers.

Modern consumers expect fast, trackable delivery with great unboxing experiences. Our B2C fulfillment is built from the ground up to exceed their expectations and drive repeat purchases.

1-3
Days Delivery
4.9
Customer Rating
95%
First Attempt
Built for Consumers

What Makes B2C Fulfillment Different

B2C has unique requirements. We've optimized every aspect for direct-to-consumer success.

Consumer Speed Expectations

Today's shoppers expect 1-3 day delivery. Prime has set the standard. We help you meet and exceed those expectations.

Unboxing Experience

B2C is about emotion and brand connection. Custom packaging, inserts, and presentation that create shareable moments.

Real-Time Tracking

Consumers check tracking obsessively. Branded tracking pages with proactive SMS and email updates at every milestone.

Easy Returns

Simple return policies drive conversion. Pre-printed labels, local drop-off points, and fast refund processing.

Residential Delivery

Unlike B2B, every delivery is to a home. Multiple delivery attempts, safe places, and neighbor delivery options.

Review Generation

Great delivery drives 5-star reviews. We help turn logistics into a marketing advantage with review request triggers.

Customer Journey

Creating Moments That Matter

Every touchpoint is an opportunity to delight customers and build loyalty.

📦

The Unboxing Moment

First impressions last forever. We help you create Instagram-worthy unboxing experiences that customers love to share.

  • Custom branded boxes
  • Tissue paper and filler
  • Thank you cards
  • Discount code inserts
  • Product care instructions
📲

Proactive Communication

Keep customers informed at every step. Reduce "Where is my order?" inquiries by 80% with automated updates.

  • Order confirmation
  • Dispatch notification
  • Out for delivery alert
  • Delivery confirmation
  • Review request timing
Meeting Expectations

What Modern Consumers Demand

These are the benchmarks your competition is meeting. Can you afford to lag behind?

84%
Expect delivery in 3 days or less
93%
Want real-time tracking updates
67%
Have returned an online purchase
73%
Say packaging influences perception
B2C Pricing

Built for High-Volume D2C

Competitive rates that make sense for direct-to-consumer brands.

Storage

Flexible storage rates perfect for seasonal B2C businesses. Scale up for holidays, down for slow seasons.

Fulfillment

Per-order pricing includes pick, pack, and standard materials. Custom packaging at affordable add-on rates.

Shipping

Residential delivery rates negotiated for B2C volumes. Multiple speed options to match customer expectations.

4.9 Customer Rating
95% First Attempt
Easy Returns
Real-Time Tracking
Custom Packaging