Supplier Intelligence

Know Exactly Which
Suppliers Deliver

Bad suppliers kill your business. Late shipments, defective products, high returns. Our scorecard tracks every supplier's real performance so you can make data-driven decisions.

98.5%
Delivery Rates Tracked
0.3%
Defect Tracking
Real-Time
Return Rate Data
The Hidden Problem

Are Your Suppliers Killing Your Business?

Every bad supplier costs you money, reputation, and customers. But most sellers have zero visibility into supplier performance.

Inconsistent Delivery Times

Some suppliers ship next day. Others take a week. You have no data to know which is which until customers start complaining.

Products Arrive Damaged or Wrong

Defective products destroy your reputation. But are all suppliers equally bad? Without tracking, you are flying blind.

High Return Rates on Certain Products

Some products have 20% return rates. Is it the product or the supplier? Without data, you cannot fix the problem.

No Visibility into Supplier Performance

You are making sourcing decisions based on gut feeling instead of hard data. That is gambling with your business.

Guessing Which Suppliers to Trust

When problems happen, you have no baseline to compare. Is this supplier normally reliable? You simply do not know.

Hidden Costs Eating Your Profit

Reshipping, refunds, customer service time - bad suppliers cost you far more than their invoices show.

The Supplier Blind Spot:
What You Do Not See Hurts You

Most e-commerce sellers have detailed analytics for ads, conversion rates, and revenue. But they have zero data on supplier performance - the single biggest operational cost driver.

  • No visibility into which suppliers consistently deliver late
  • No way to correlate returns with specific suppliers
  • No early warning when a supplier's quality drops
  • No data to negotiate better terms with reliable suppliers
  • No proof when disputing issues with suppliers

The True Cost of a Bad Supplier

Reshipping costs +15%
Customer refunds +8%
Support time wasted +12%
Lost repeat customers +25%
Ad spend on bad inventory +20%
Total Hidden Cost +80%
The Solution

Automatic Supplier Performance Tracking

Every shipment creates data. We turn that data into actionable supplier intelligence you can use to protect your business.

On-Time Delivery Percentage

Track exactly how often each supplier ships on time. See trends over weeks and months. Identify reliability issues before they become problems.

Defect Rate Per Supplier

Know which suppliers send damaged or incorrect products. Compare defect rates across your entire supplier network at a glance.

Return Rate Correlation

See which suppliers are behind your highest return rates. Stop selling products from suppliers who consistently cause returns.

Performance Trends Over Time

Suppliers change. Quality drops. Lead times increase. Our trend analysis catches these changes early so you can act fast.

Supplier Scorecard Metrics

Everything We Track for You

Comprehensive supplier analytics that give you complete visibility into performance.

Delivery Speed

Average days from order to delivery. Compare against promised lead times.

Real-time tracking

Fulfillment Rate

Percentage of orders shipped correctly and completely the first time.

Accuracy score

Defect Rate

Track damaged, wrong, or missing items per supplier over time.

Quality control

Return Attribution

Correlate customer returns with specific suppliers and products.

Root cause

Overall Score

Weighted composite score combining all metrics into one number.

A-F grading

Performance Alerts

Automatic notifications when any supplier metric drops below threshold.

Early warning
Dashboard Preview

See All Your Suppliers at a Glance

Clear, actionable data that helps you make better sourcing decisions in seconds.

Supplier Performance Scorecard Live Data
Supplier Delivery Rate Avg. Days Defect Rate Return Rate Score Trend
FastSupply Co. 98.7% 2.1 days 0.2% 3.1% A+ Excellent +2%
EuroGoods Ltd. 94.2% 3.4 days 0.8% 5.2% B Good 0%
QuickDrop Inc. 87.3% 4.8 days 2.1% 8.4% C Warning -5%
BudgetSource 72.1% 7.2 days 4.8% 15.3% F Critical -12%
Take Action

Make Better Sourcing Decisions

Use data to optimize your supplier network and protect your business.

Drop Bad Suppliers Fast

Identify underperforming suppliers before they damage your reputation. See the data, make the call, protect your customers.

  • Set minimum performance thresholds
  • Get alerts when suppliers fall below standards
  • Document issues for supplier negotiations
  • Find replacement suppliers with confidence

Protect Your Reputation

Every bad delivery hurts your brand. Stop problems at the source by working only with suppliers who meet your standards.

  • Reduce negative customer reviews
  • Lower refund and return costs
  • Increase customer lifetime value
  • Build a reputation for reliability
15+
Metrics Tracked Per Supplier
Real-Time
Performance Updates
30%
Avg. Return Reduction
Free
Included with Trackify